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Customer Service Representative
Looking for an opportunity where you can showcase your customer service skills in an office environment? Manpower has partnered with Luxottica, a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear, to fill contract to hire Customer Service Representatives positions right here in Mason, Ohio. We’re hiring for several department, so whether you are just entering the workforce or have years of experience in the industry, we have the right fit for you.rnrnCustomer Service - EyeMed, you will be responsible for providing member service support, over the phone, in a timely, consistent and courteous manner to EyeMed members and providers - while maintaining our clients strong customer service focus. rnTraining and shift schedule for 9:30am – 6pm. New hire class training and their permanent schedule will be 9:30am – 6pm. If hired as a LUX associate, you would move to 11:30-8:00 schedule.rnrnCustomer Service – Product Group, you will provide excellent customer service by communicating effectively with the Luxottica Retail Field Associates. Hours of operations are between the hours of 9:00 AM – 7:00 PM Monday-Friday. 9:00AM - 6:00 PM on Saturday. Luxottica is open some holidays. Qualified candidates would need to be available to work during any of these hours, but would only be assigned to a regular 8 hour shift. rnTraining hours will be 8:30am – 5:00pm, Monday through Friday for approximately 7 – 10 business days. After training and transition (approximately 2 weeks) will move to a normal shift which would be either 10:00am -6:30pm or 10:30am- 7:00pmrnICare, Consumer Services Specialist, you will provide high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to Luxottica's Retail customers each day, in a manner that meets or exceeds defined department objectives to protect and increase Luxottica Retail revenues and enhance the overall customer experience. Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems.rnTraining: two weeks from 8:30am to 5:00pm, Monday through Friday. There are 2 shifts available; 11:00am - 8:30pm, and 3:30pm to 12:00am. Candidates must have flexible availability to work any day of the week. rnBring your experience and confidence in retail, call center or the optical industry, along with your ability to pass a background check and drug clearance to a job that offers you:rno A career with potential for growth and movementrno Exceptional training and coaching program that focuses on increasing your ability to exceed your career goalsrno Guaranteed, consistent hours that still allow for work-life balance
- Posted on: 2016-08-03 22:45:49
- Classified ad views: 3
- Item ID: 13350636