Backup Servicing

Maintaining continuity of mortgage loan servicing can sometimes become a challenge for investors and lenders with servicing portfolio. Sudden mortgage servicing outages can be disruptive to business. This can happen with both third-party servicer or with onboard operations. It is a good practice to have a backup service provider as a contingency. ServiceMac has the processes and technical know-how in place to step in and start firefighting operations. ServiceMac has customized solutions to quickly onboard the servicing portfolio into live environment and contains disruption in customer expectations or portfolio performance