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iYELLOW CAPTIONS IS A NATIONWIDE FIRM SPECIALIZING IN COMMUNICATION ACCESS FOR INDIVIDUALS WHO ARE DEAF OR HARD OF HEARING. We create an exact transcript of the recorded audio or video. Transcripts are provided to the customer in a rich text format (.rtf)document. RTF is a text file format used by Microsoft products, such as Word and Office the .rtf file can be viewed in almost any word processor.