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NAVY LODGE (HOUSEKEEPER DIRECTOR)
Duties and Responsibilitiesrn- Establishes and ensures Navy Lodge standards, policies and procedures regarding the housekeeping department arerneffective and maintained. Develops a professional housekeeping staff to ensure adequate guest service.rn- Supervises Housekeeping Department associates. Organizes and directs departmental training programs, resolvesrnpersonnel problems, hires new associates and evaluates associates performance and quality of work performed, monitorsrnproductivity and motivates staff to improve performance. Maintains inventory of associates uniforms, prepares and verifiesrnall departmental payroll information.rn- Maintains adequate staffing to ensure Navy Lodge Standards are met and the assurance of quality guest relations.rnConducts guest room and facility inspections, prepares reports, staffing, etc.rn- Responds to all guest requests and inquiries regarding housekeeping operations/services. Refers unusualrnproblems/requests to the Navy Lodge Manager for further action.rn- Maintains regular contact with the front office for check-outs through the use of a Lodging Management System.rn- Participates in the development of annual budget and planned improvements. Manages departmental budget, monitorsrnmonthly payroll and supply expenses. Maintains inventory of guest and housekeeping supplies and linens, places ordersrnfor necessary supplies and equipment, records arrival of received goods, completes invoices and submits to the NavyrnLodge Manager for processing.rn- Inspects and evaluates physical condition of Navy Lodge for preventative maintenance and required repairs, painting,rnand furnishings to maintain Navy Lodge standards. Verifies condition and possible unauthorized occupancy of vacantrnrooms, notifies Navy Lodge Manager of any discrepancies. Schedules special deep cleaning programs as required.rnOriginates work orders for repairs to guest rooms or public areas and may review with the maintenance departmentrnSupervisor and/or the Navy Lodge Manager.rn- Ensures Navy Lodge operating procedures are in compliance with all state and federal regulations with regard to OSHA,rnNAVOSH and Navy Lodge regulations.rn- Carries out EEO policies and communicates support of these policies to subordinates.rn- Plans and carries out assignments with minimal supervision. Coordinates with other associates assigned to the NavyrnLodge as required to carry out responsibilities and advises supervisor of progress or problem areas.rn- Performs other related duties as assigned.rnrnRequirementrnrnA total of 4 years of experience, consisting of the following:rnGENERAL EXPERIENCE: 3 years of experience in administrative, technical or other responsible work which enabled thernapplicant to gain a general knowledge of hotel/motel operational practices and procedures; skill in dealing with others inrnperson-to-person work relationships, and the ability to exercise mature judgment.rnORrnSUBSTITUTION OF EDUCATION OF EXPERIENCE: 1 year of academic study above the high school level may bernsubstituted for 9 months of experience, up to a maximum of a 4-year bachelor's degree for 3 years of general experience.rnANDrnSPECIALIZED EXPERIENCE: One year of responsible experience that provided an in-depth knowledge of hotel/motelrnhousekeeping methods and practices. Such experience should include background in most of the following: procurementrnof supplies and equipment, operational efficiency, sanitation, internal finance controls, budgeting, staffing, room designrnand decorating; or similar work which demonstrated the knowledge and abilities of the operational area.
- Posted on: 2011-08-31 16:32:36
- Classified ad views: 13
- Item ID: 4438572