Customer Service Representative

Position Overviewrnrn D'Avila & Associates Services is seeking a qualified professional to join their winning team for the role of Customer Service Representative - Full Time and Part Time Team Member (Bilingual Spanish). We seek an energetic professional, if you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity.rnrn Responsibilitiesrnrn•Schedule appointments, identify customer needs, and help customers with appropriate services.rn•Establish client relationships and follow up with customers, as needed.rn•Maintain a strong work ethic and team player mentality with a total commitment to success each and every day.rn•Resolve customer complaints via phone, email, mail, or social media.rn•Assist with placement of orders.rn•Take payment informationrnrnrn Requirementsrnrn•Excellent interpersonal skillsrn•Excellent communication skills - written, verbal and listeningrn•People-orientedrn•Organizational skillsrn•Self-motivatedrn•Detail orientedrn•Proactive in problem solvingrn•Dedicated to customer servicern•Able to learn computer functionsrn•Pride in getting work done accurately and timelyrn•Ability to work in a team environmentrn•Ability to multi-taskrn•Achieve mutually agreed upon marketing goalsrn•Ability to effectively relate to a clientrn•Bilingual - Spanish preferredrn•Ability to communicate clearly and professionally, both verbally and in writing.rnrnrn Experience in a customer service or help desk capacity required and experience with multiline telephones.rnrn -Are motivated to succeed and can see yourself in this role? rn -Are you willing and able to commute to our office (Hialeah-33013?rnrn If YES please send your resume to our office manager Aislyn Guach at [email protected]. We will follow up with you on the next steps in the interview process.