You are not logged in!
To save a listing, you need to be logged in.
Customer Care Representative
National Builder looking for Customer Care Representative – Santa Barbara, Ventura - CA
Responsible for representing the Company to homebuyers. Uses set guidelines, experience and good judgment to conduct homeowner walk-throughs, move-ins, service requests, inspections, repairs, remodeling and structural and landscape alternations. Responsibilities Will Include: · Guides Homeowners through the New Home Presentation, New Home Delivery and Post Closing process; · Works closely with Sales, Purchasing, Project Planning and Construction to ensure the timely and comprehensive follow-up to homeowner specifications and concerns; · Organizes and prioritizes written lists of warrantable items to be completed; · Records, maintains and finalizes homeowners files for assigned subdivisions; · Administers warranty cost controls by having a complete knowledge of all scopes of work; · Manages trade accountability, defines warranty standards for buyers and works with Construction on the delivery of completed and “ready for move-in” homes; · Responsible for scheduling subcontractors to make corrections and supervising work of subcontractors; · Verifies work progress and completion of assigned vendor tasks; · Performs quality control inspections before walk-through; · Schedules worksite appointments as needed; · Assigns accountability for expenses/back changes as based on detailed inspection of work and compliance with policies and procedures; Candidates Will Need to Meet the Following Qualifications: · High school diploma or equivalent; · Minimum of two years of customer service or construction experience; · Superior verbal communication skills; · Strong ability to multi-task; · Outgoing, professional demeanor with the ability to establish and maintain effective relationships; · Basic computer skills and Microsoft Office skills preferred; 28 dollars per hour, quarterly Bonus, auto, phone
- Posted on: 2017-09-18 22:41:23
- Classified ad views: 16
- Item ID: 8141103