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Area Manager @ Jackson Hewitt
• Leads recruiting efforts and manages the interviewing process of seasonal employees for assigned area. Manages leads from JHNet and other sources.
• Monitors associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
• Reviews and approves work schedules and time card approvals, monitor time tracker during all shifts, works with Human Resources on any employee relations issues or complaints and training.
• Ensures all assigned locations meet company standards including but not limited to: office set up, build-outs and breakdown, technology set up, telecommunications, office supplies and facilities maintenance. Maintains relationships with property managers and landlords.
• Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Monitors GL & P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group. Also responsible for meeting all office goals including, but not limited to revenue, cash control and tax return count in assigned area.
Requirements
• High School Diploma/ GED or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred.
• Two years’ previous management or supervisory experience required.
- Posted on: 2018-11-08 10:05:32
- Classified ad views: 7
- Item ID: 14990203