Bane-Welker was established in January of 2013 when two successful Case IH dealers (Bane Equipment & North Central Agri-Power) consolidated and became one company. We combined our rich history to become an even greater dealership. Bane-Welker Equipment is committed to a very simple ideal. Provide customers with superior products and service.
Bane-Welker Equipment is proud to employ knowledgeable, friendly and experienced people who share our vision of success and who bring true value to customers by providing the best possible products and services available. We care about our customers and our employees as if they were our own family. Together, we proudly serve the agricultural communities across Indiana and beyond.
AG Service Technician, Crawfordsville, IN
Bane-Welker is currently seeking an experienced Service Technician to join their Lebanon Service Department. In this role the candidate's primary responsibilities will be to independently perform basic and complex diagnostic, service repair and maintenance work on customer and/or dealer owned agricultural equipment. This position will report to the Service Manager based in their Crawfordsville, Indiana Dealership.
Essential Duties and Responsibilities:
Performs repair and maintenance work on equipment, in accordance with time schedules as assigned by service manager.
Makes certain that work assignment is correct, ask for clarification if there are questions.
Maintains tools and equipment, and notify the service manager if tools need replacement, or new tools are needed.
Maintains cleanliness of the working area and presents a neat and professional appearance.
Maintains cleanliness of the customer’s equipment.
Assists in expediting of parts orders to avoid wasting time.
Notifies the service manager, dispatcher, and/or service salesman if delays are expected, or if a part needs to be ordered.
Accounts for all time and material used.
Completes and submits all daily documentation to the service manager in a timely manner.
Consistently strive to improve percentage of billable hours to meet or exceed quota.
Maintains vigilance for methods of effecting cost reductions or revenue increases and reports observations to the service manager.
Transports and delivers or picks-up equipment, machines or parts as needed. Performs equipment checks both before and after transport to avoid transport damage claims, and gives customer instructions for basic operation.
Performs set up or pre-delivery inspections on new or used equipment as prescribed by manufacturer’s manual.
Immediately reports any malfunction or defects to service manager.
Performs all service assignments promptly and efficiently with a minimum of re-work.
Give special attention to repeat repairs, so the problem is corrected and future re-works are avoided.
Keeps up their education on the product lines and maintains abreast of any changes.
Maintains appropriate licenses and certifications.
Other duties as may be assigned by the service manager.
Education and/or Experience:
2 year degree plus 3 years of experience.
A customer centric and “be of service” attitude.
Proven knowledge of methods, materials, tools, and techniques used in the repair of agricultural equipment.
Outstanding knowledge of mechanical, electrical, and hydraulic systems.
Mechanical ability and familiarization with testing equipment and diagnostic procedures.
Excellent skills in operating vehicles and equipment used for diagnostic purposes.
Valid driver’s license.
Bane-Welker offers a competitive salary of $18-$24 per hour
Employer Health benefits
401(K) with employer matching
Plus a great work environment
Environmental Factors/Physical Demands:
Work is performed in a maintenance shop and outdoor environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system. May be subject to sitting, standing, climbing, lifting, grasping, reaching, stooping, crouching, speaking, listening and motor coordination.
BANE-WELKER EQUIPMENT IS AN EQUAL OPPORTUNITY EMPLOYER